Live warehousing and delivery

Video · Just place your order with confidence and leave the shipment to Baoshi

Starting in 2020, live streaming has begun to develop rapidly and has become a new channel for many consumers to shop online. In addition to e-commerce sellers, many traditional store merchants have also switched to online live broadcasts, and the competition behind them is also fierce! Therefore, business friends should not only pay more attention to front-end traffic and live broadcast operations, but also how to quickly ship the goods after customers place orders. It is also very important to ensure that goods are shipped correctly and missed, gifts are given correctly, and after-sales service is good. After all, customer experience is also a key factor that affects customer repurchase.

Pain points of warehousing and logistics for live-streaming merchants [

1. Venue. Due to the explosive growth of live streaming orders, stocking volume and shipment volume have increased at the same time. How to choose a suitable warehouse has become the primary issue. Warehouse area, site selection, infrastructure conditions, and warehouse rent, which have a great impact on costs, are the first conditions to consider when looking for a warehouse.

2. Personnel. Due to the uneven daily shipment volume of small and medium-sized sellers, due to labor cost considerations, full-time employees are hired to only maintain normal shipment volume. When the shipment volume is large, temporary workers are hired to solve the problem. Temporary recruitment will encounter problems such as difficulty in recruiting workers, low efficiency for non-experienced workers, and high error rates. Slow delivery and delivery of the wrong goods lead to problems such as high pressure on customer service and lower store ratings.

3. Express delivery. Although express delivery fees are now much lower than in previous years, it is difficult for small and medium-sized sellers to get lower prices than large sellers due to shipment volume issues. Saving a few cents per order is not a small amount even if a live broadcast costs thousands or even tens of thousands of orders.

4. Return or exchange. Due to problems such as product mismatch, impulsive consumption, cheating, etc., the overall return rate of live broadcast goods is very high. How to quickly handle returns and exchanges has become a problem that many live broadcast merchants need to solve.

Many e-commerce merchants, especially those who build their own warehouses, believe they have a deep understanding of the process management, personnel management, IT systems and various expense management of warehouse operations. After all, warehouse delivery management is no longer an era of extensive management where you simply find a warehouse and recruit a few employees to pack.

It is a good choice to choose a third-party fulfillment warehouse for live delivery

Baoshi Fulfillment-Live warehousing and delivery integrated service content

1. Warehousing services (loading and unloading operations, warehousing management, inventory management, return and exchange management)

2. Distribution services (delivery combination plan, supplier management, transportation and distribution services, freight settlement)

3. Order processing (systematic process from order placement to delivery, ensuring order accuracy and timeliness to a greater extent)

4. System services (API cross-system docking, collaborative management platform, client query and operation, system consultation, design, procurement and maintenance)

5. Customer service (active follow-up inquiry, express inquiry before customers find problems, logistics follow-up, complaint and exception handling)

6. Value-added services (labeling, assembling, shrink-wrapping, engraving, packaging, inkjet coding, hanging tags, de-labeling, consumables procurement)

Baoshiyuncang-E-commerce live streaming warehouse dropshipping process

1. Warehousing: The warehouse management person is responsible for the customer's incoming goods to ensure that the warehousing goods are consistent with the documents, the data is accurate, and the quality and packaging are intact 2. Ensure that the warehousing goods are neatly stacked in the designated area or batch number.

2. Shelves: Products that need to be put on the shelves are physically piled on the ground, heavy-duty shelves, medium-sized shelves, and light-duty shelves are stored according to quantity, category, and demand, and the storage location code is determined and entered into the system.

3. Ordering: The ordering personnel carry out the ordering work in batches and categories accurately according to the customer's order push time and required time.

4. Picking: The picking personnel pick out the products that need to be sent out through the PDA gun according to the order.

5. Review: The reviewer will conduct a computer review of the order for the selected goods and the actual goods through the barcode to ensure the accuracy.

6. Packaging: The packaging personnel will carefully package the reviewed goods and paste the express delivery form to ensure the overall safety and beauty of the packaging.

7. Delivery: Paste the package and weigh it, scan the code, review and submit it to the express company for dispatch.

8. Returns: Warehouse customer service counts the inspection, registration, and processing of each package returned to the warehouse.

The benefits of choosing Baoshi Fulfillment for live streaming warehouse delivery

1. Enrich live delivery experience

7 years of Double 11 e-commerce promotion experience, rich experience in e-commerce live broadcast delivery (Baoshi Fulfillment has many requestsWell-known anchors such as Wei Ya, Li Jiaqi, and Jin XingCustomers who bring goods live), easy delivery without pressure, average daily delivery of 20,000 orders, daily peak order processing of 240,000 orders, delivery accuracy rate as high as 99.9875% or more

2. Refined warehouse allocation

Million-level WMS system, independent research and development of WAS, customer service work orders, secondary processing, return system, settlement system, systematic management of all goods, and more accurate and reliable services

3. Customized services

Incoming quality inspection, constant temperature storage, labeling and coding, personalized packaging, logistics optimization, etc., as long as you have needs, the effect you want will be perfectly presented.

4. Cooperate with major logistics companies

Cooperate with major express logistics companies such as Three Links and One Express, SF Express, Postal Service, Aneng, etc., to provide more choices, lower costs, direct chartered cars, and one step faster

5. Professional project operation team

1-to-1 project service, you only need to connect with one project manager to schedule the company's overall resources.

6. Top 500 standard warehouse distribution system

High-quality warehousing environment, built in accordance with the top 500 standard warehouse distribution system, epoxy dust-free floor, full monitoring coverage, automation equipment, intelligent warehousing robots, etc.