Service hides details, and responsibility is seen from the beginning. In order to comprehensively review the results of the 2026 quarterly service work, focus on the core value of customers, and establish a high-quality service benchmark, Baoshi Fulfillment successfully held the first quarter customer satisfaction survey and excellent service award ceremony, and successfully completed this quarterly service review and evaluation and commendation work.
This commendation event is a review and recognition of the company's overall service results in the first quarter. It is also a true reflection of all Baoshi employees' implementation of the corporate mission of "let trust be lived up to", laying a solid foundation for the iteration of corporate service quality and the improvement of the team's comprehensive capabilities, and injecting new vitality into subsequent service upgrades.
Multi-dimensional comprehensive selection, abide by the principles of fairness and openness
This quarterly evaluation work adheres to the core principles of fairness, impartiality and openness, breaks the single assessment model, and verifies team and individual service capabilities through a multi-dimensional and three-dimensional approach. The selection system covers five core areas: customer satisfaction, teamwork ability, job professionalism, production quality data, and quarterly operating contribution.
This review work is fully professional and objective. The review team is composed of 36 cooperative customers, 9 company management and core business backbones. Based on real market feedback and objective business data, through multi-layer screening and comprehensive evaluation, the quarterly honors are determined. Each honor has both market recognition and professional credibility.
This ceremony sets up four honorary awards, gold, silver, and bronze awards for outstanding service and benchmark warehouse for outstanding service, covering core business positions and teams such as sales, business services, and warehousing, and comprehensively commends front-line individuals and benchmark teams who are deeply engaged in service and stick to their posts.
Excellent Service Gold Award｜Business Service Department 3 (Chen Aimei Team)
This quarter, Commercial Services Department 3 won the gold medal with its excellent comprehensive score, demonstrating the strong strength of the small team with pragmatic actions. The team only has two members, including a new employee, but they still stand out in the quarterly work with their tenacious work attitude and pragmatic service style.
Team leader Chen Aimei has an upright and open work style, meticulous and sincere service, takes the initiative to face various work problems, does not shirk and slack off, and is rigorous and meticulous in meeting customer needs and actively implements them. With its pure original intention of service and responsibility in fulfilling its duties, the team has gained recognition from many cooperative customers and helped build the company's reputation with high-quality services.
Silver Award for Excellent Service | Commercial Service Department 2 (Qiang Wenjie Team)
High-quality reputation comes from long-term persistence, and professional services create customer recognition. Qiang Wenjie's team won the silver award for its stable and high-quality quarterly service performance, which fully demonstrated the customer's recognition and affirmation of the team's professional capabilities and service attitude.
In the face of various sudden demands, complex needs and difficult business problems from customers, the team always maintains a calm and professional attitude, adheres to the service guidelines, and takes the initiative to face difficulties. Even in the face of work pressure and various emergencies, we still adhere to the core of customer service, stabilize the company's service quality defense line with patience, professionalism and responsibility, and demonstrate good professional quality.
Bronze Award for Excellent Service | Sales Department Gao Yibin
High-quality sales service begins with cooperation signing and is loyal to long-term operation and maintenance. Sales manager Gao Yibin always adheres to the customer-first service concept and regards meeting customer needs as the core of his work. In his daily work, he always responds to customer needs, proactively provides on-site services, patiently absorbs customer suggestions, rigorously handles various service issues, and strives to overcome business problems. With long-term and stable responsible service, we interpret the core essence of customer retention and value creation and receive this special honor.
Excellent Service Benchmark Warehouse | Jiuqian Warehouse
Warehousing service is the core foundation of the fulfillment warehouse service system, and quality control is the core support for the long-term development of an enterprise. Under the overall leadership of Director Wei Yingying, all employees of Jiuqiancang are focused on the front line of warehousing. The team has a stable structure, solid business professional capabilities, and strictly abides by standardized service specifications.
During the critical pressure-bearing stage of major warehouse reforms, all members of the team steadily advanced various tasks and took the initiative to overcome difficulties. While ensuring the efficient implementation of the reform work, they strictly adhered to service quality standards and became the benchmark demonstration team for the company's warehousing services by virtue of their excellent stress resistance, execution and teamwork.
Benchmark advanced benchmarks and improve service quality.
The atmosphere at the award ceremony was solemn and warm. In the high-spirited award music, award-winning individuals and teams took the stage to receive commendations in turn. The camera captured every glorious moment of struggle and recorded the persistence and growth of Baoshi employees.
Each award-winning representative took the stage in turn to share their frontline service experience, and their simple and sincere speeches fully conveyed the service concept of Baoshi employees to strive for excellence and adhere to their original aspirations, and set an example for all employees to learn from.
Leaders’ speeches anchor the direction of service development
At the end of the event, Wang Yan, executive director of the company, delivered a concluding speech. She fully affirmed the hard work and phased service results of all employees in the first quarter, and emphasized that customer satisfaction is the core lifeblood of the company's long-term development. Various details such as warehousing and delivery, after-sales response, solution docking, and customer relationship maintenance directly affect customer trust and the long-term development of the company.
Wang Yan said that the award-winning employees have different positions and responsibilities in the team, but they all adhere to the work background of caring about customers, taking initiative, delving into details, and adhering to quality. At the same time, I would like to send a message to all employees to use benchmarks as examples to learn from, learn advanced work tenacity, professional capabilities and sense of responsibility, and integrate the corporate mission of "Let trust not be let down" into daily work. It is hoped that the award-winning individuals and teams will cherish the honor, continue to improve, play a leading role in demonstration, and promote the overall improvement of the service capabilities of all employees.
The service is non-stop, and the value of deep cultivation lives up to the trust.
In the warm applause and group photos, this outstanding service award ceremony came to a successful conclusion. Although the grand ceremony has ended, Baoshi Fulfillment's pursuit of quality service has never stopped. The struggle stories of the winners will continue to inspire all employees to delve into service and move forward together. In the future, Baoshi Fulfillment will continue to focus on customers, be supported by professional capabilities, and guided by corporate mission, convey trust in every customer entrustment, and create value in every service process.
Let the trust not be let down, Baoshi Fulfillment will always move forward steadily and steadily.
